Q: My account has nothing on it/ i cant log back in due to a forgotten password, can i just make a new account? And can my items be salvaged over to the new one?
A: Yes with a secondary email, please contact our coder tornpages, they can force push items to the new account as well if needed! You will need to make the new account first before they can help you.
Q: I forgot my account password, and keep getting error codes. What should i do?
A: Under your alias area, you should have your account hotlinked to an outer sourced account (see 3. Alias), please insert a proof of being logged into that alias account in your documentations alongside the alias section in this situation, and you should be fine to process through when we migrate!
Q: If i dont have anything in some of the important areas do i still need to record/document it?
A: No, just note when we come back online around March ish if you're porting over info that those areas are omitted due to not having anything there that needed to be transferred basically! If not noted we may ask you about it to make sure nothings missed!
Q: Do you have to send the screenshots to someone?
A: no you can choose to email it to yourself and archive it, keep it on a toyhouse resource file, or any storage areas that keep your information safe and can be made viewable for staffing when we need to port your info over!
Q: Would a video on all that showing everything thats marked in red be okay ?
A: a video recording should be fine, so long as we can view it when the time comes, the video does not corrupt, and the videos quality is legible for staffing to understand the necessary sections /info
2025-09-12 15:35:50
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Dragon-Eternal Staff Member
!! FAQ from the discord !!
2025-09-12 15:34:39 (Edited 2025-09-12 15:34:43)
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Dragon-Eternal Staff Member
Q: My account has nothing on it/ i cant log back in due to a forgotten password, can i just make a new account? And can my items be salvaged over to the new one?
A: Yes with a secondary email, please contact our coder tornpages, they can force push items to the new account as well if needed! You will need to make the new account first before they can help you.
2025-09-13 21:29:10 (Edited 2025-09-13 21:29:15)
Unfeature Comment
Dragon-Eternal Staff Member
Q: I forgot my account password, and keep getting error codes. What should i do?
A: Under your alias area, you should have your account hotlinked to an outer sourced account (see 3. Alias), please insert a proof of being logged into that alias account in your documentations alongside the alias section in this situation, and you should be fine to process through when we migrate!
2025-09-13 16:56:07 (Edited 2025-09-13 16:56:13)
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Dragon-Eternal Staff Member
Q: If i dont have anything in some of the important areas do i still need to record/document it?
A: No, just note when we come back online around March ish if you're porting over info that those areas are omitted due to not having anything there that needed to be transferred basically! If not noted we may ask you about it to make sure nothings missed!
2025-09-12 16:11:17
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Dragon-Eternal Staff Member
Q: Do you have to send the screenshots to someone?
A: no you can choose to email it to yourself and archive it, keep it on a toyhouse resource file, or any storage areas that keep your information safe and can be made viewable for staffing when we need to port your info over!
2025-09-12 15:36:34
Feature Comment
Dragon-Eternal Staff Member
Q: Would a video on all that showing everything thats marked in red be okay ?
A: a video recording should be fine, so long as we can view it when the time comes, the video does not corrupt, and the videos quality is legible for staffing to understand the necessary sections /info
2025-09-12 15:35:50
Feature Comment